Last Updated: March 17, 2025
This Privacy Policy explains how Gambiered (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or purchase products such as Gambiered Canton Gauze from gambiered.com (the “Site”) or otherwise interact with us regarding the Site (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you’re a customer, website visitor, or another individual whose information we collect under this policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We’ll post the updated policy on the Site, revise the “Last Updated” date, and take any additional steps required by law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect depends on how you interact with us. We may use this information to communicate with you, deliver and improve the Services, meet legal obligations, enforce our Terms of Service, and protect the Services, our rights, and those of our users or others.
What Personal Information We Collect
The type of personal information we collect varies based on your interaction with the Site and Services. “Personal information” refers to data that identifies, relates to, describes, or can be associated with you. Here’s what we collect:
Information You Provide Directly
- Contact Details: Name, address, phone number, and email.
- Order Information: Name, billing address, shipping address, payment details, email, and phone number.
- Account Information: Username, password, and security-related details.
- Customer Support Information: Details you include when contacting us, such as messages sent via the Services.
You may choose not to provide certain information, but this could limit your ability to use some features of the Services.
Information We Collect Automatically We use cookies, pixels, and similar technologies (“Cookies”) to gather “Usage Data” about your interaction with the Services. This may include:
- Device and browser type, IP address, time zone, and network connection details.
- How you navigate the Site, including pages visited, products viewed, and search terms.
Information from Third Parties We may receive information from third parties, such as:
- Our service providers (e.g., Shopify, our payment processors).
- Partners who collect data on our behalf (e.g., for analytics or shipping).
Third-party data is handled according to this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders (e.g., shipping Gambiered Guangdong Silk), manage your account, and handle returns or exchanges, fulfilling our contract with you.
- Marketing and Advertising: To send you promotional emails, texts, or mail about Gambiered Silk products and tailor ads on our Site and others, based on our legitimate interest in promoting our business.
- Security and Fraud Prevention: To detect and prevent fraud or illegal activity, protecting our Site and users, in our legitimate interest.
- Customer Support and Improvement: To respond to your inquiries and enhance the Services, supporting our business relationship with you.
Cookies
We use Cookies to improve your experience, remember preferences, and analyze Site usage. You can manage Cookies via your browser settings, but blocking them may affect Site functionality. We also recognize the Global Privacy Control (GPC) signal as an opt-out request for targeted advertising where applicable (learn more at globalprivacycontrol.org). We do not currently respond to other “Do Not Track” signals.
How We Share Your Personal Information
We may share your personal information in these cases:
- Service Providers: With vendors like Shopify, payment processors, and shipping partners to fulfill orders and provide Services.
- Marketing Partners: With partners to advertise Gambiered products, per their privacy policies.
- Your Consent: When you request or agree to sharing (e.g., via social media logins).
- Affiliates: Within our corporate group to support our business.
- Legal or Business Needs: For mergers, legal compliance (e.g., responding to subpoenas), or to protect our rights and users.
In the past 12 months, we’ve shared:
- Identifiers (e.g., name, email), commercial data (e.g., order history), and Usage Data with service providers, marketing partners, and affiliates.
- We’ve “sold” or “shared” identifiers and Usage Data with marketing partners for advertising, as permitted by law. You can opt out via GPC or by contacting us.
We do not use sensitive personal information to infer characteristics about you without consent.
Third-Party Websites and Links
Our Site may link to third-party sites. We’re not responsible for their privacy practices or content. Review their policies before engaging with them.
Children’s Data
The Services are not intended for children under 14. We do not knowingly collect their personal information. If you’re a parent or guardian and believe your child has provided us with data, contact us to request deletion. We do not “sell” or “share” data of individuals under 16.
Security and Retention
No security is foolproof, and data in transit may not always be secure. We recommend avoiding insecure channels for sensitive information. We retain your data as needed to manage your account, provide Services, meet legal obligations, or resolve disputes, then delete it unless you request otherwise.
Your Rights
Depending on your location, you may have these rights:
- Access/Know: Request details about your personal information we hold.
- Delete: Ask us to erase your data.
- Correct: Request correction of inaccurate data.
- Portability: Receive or transfer your data to another party.
- Opt-Out: Opt out of “sales,” “sharing,” or targeted advertising (e.g., via GPC).
- Restrict Processing: Limit how we use your data.
- Withdraw Consent: Revoke consent where applicable.
- Appeal: Challenge our refusal to process a request.
To exercise these rights, contact us below. We won’t discriminate against you for doing so. We may need to verify your identity (e.g., via email or account details). You can authorize an agent to act on your behalf with proof of authorization.
Managing Communication Preferences
You can unsubscribe from promotional emails using the link in our messages. We’ll still send non-promotional emails (e.g., order updates) unless you opt out separately.
International Users
Your data may be processed outside your country, including in the U.S. For European users, we use mechanisms like Standard Contractual Clauses to ensure compliance with GDPR unless transferring to a country deemed adequately protective.
Complaints
If you’re unhappy with how we handle your data, contact us below. If unresolved, you may appeal to us or, depending on your location, file a complaint with your data protection authority (e.g., EEA authorities listed here).
Contact
For questions, rights requests, or complaints, email us at support@gambiered.com.